HomePrivacy Policy

Privacy Policy

LOMOSERVICE LTD
Company Number: 17043864
Registered Office: Office 17467, 182–184 High Street North, East Ham, London, United Kingdom, E6 2JA
Phone: +44 7735 311761
Email: contact@lomoservice.uk
Website: https://lomoservice.uk

Last Updated: February 15, 2026


Introduction

LOMOSERVICE LTD (“we”, “our”, or “us”) operates the website https://lomoservice.uk and provides services to customers in the United Kingdom and other applicable regions.

We are committed to protecting your personal data and handling it in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable consumer protection laws.

This Privacy Policy explains how we collect, use, process, store, and safeguard your information when you use our website, request our services, or make payments through our website.

By using our website or services, you agree to this Privacy Policy.


Data Controller

LOMOSERVICE LTD is the data controller responsible for your personal data.

Email: contact@lomoservice.uk
Phone: +44 7735 311761
Registered Address: Office 17467, 182–184 High Street North, East Ham, London, United Kingdom, E6 2JA


Information We Collect

Information You Provide

We may collect personal information when you:

  • Request a quote
  • Make a booking
  • Purchase services
  • Contact us via phone, email, or website forms
  • Subscribe to communications

This information may include:

  • Full name
  • Email address
  • Phone number
  • Service address (where required)
  • Billing address
  • Company details (if applicable)
  • Details included in correspondence

Payment Information

We use secure third-party payment providers, including Stripe and PayPal, to process payments.

We do not store full credit card numbers, CVV numbers, or complete banking details on our servers.

When you make a payment, your payment information is processed directly by Stripe or PayPal in accordance with their privacy policies and security standards, including PCI-DSS compliance requirements.

We may receive limited transaction details such as:

  • Transaction ID
  • Payment status
  • Payment confirmation
  • Partial billing details

This information is used for accounting, fraud prevention, record keeping, and customer support.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed
  • Date and time of visit
  • Referral source

This information helps us improve website performance, security, and user experience.


How We Use Your Information

We use personal data to:

  • Provide and deliver our services
  • Process payments and manage transactions
  • Confirm bookings and communicate service updates
  • Respond to inquiries and support requests
  • Prevent fraudulent or unauthorised transactions
  • Maintain business and financial records
  • Improve our website and services
  • Comply with legal and regulatory obligations

We do not sell or rent your personal information.


Legal Basis for Processing

Under UK GDPR, we process personal data based on:

  • Contractual necessity – to provide services you request
  • Legitimate interests – to operate and improve our business and prevent fraud
  • Legal obligation – to comply with tax, accounting, and regulatory requirements
  • Consent – where required for marketing communications

Sharing of Information

We may share personal data with trusted third parties where necessary to operate our business, including:

  • Payment processors (Stripe and PayPal)
  • Website hosting providers
  • IT service providers
  • Accountants and professional advisers
  • Regulatory or law enforcement authorities when required by law

All third parties are required to process personal data securely and only for authorised purposes.


Data Retention

We retain personal data only for as long as necessary to:

  • Provide services
  • Complete transactions
  • Maintain financial records
  • Comply with legal and tax obligations
  • Resolve disputes and enforce agreements

When no longer required, personal data is securely deleted or anonymised.


Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, misuse, loss, or disclosure.

While we take reasonable steps to secure your information, no method of internet transmission or electronic storage is completely secure.


International Data Transfers

Some of our service providers, including payment processors, may process data outside the United Kingdom.

Where international transfers occur, appropriate safeguards are implemented in accordance with UK data protection law.


Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.


Cookies

Our website may use cookies and similar technologies to enhance functionality, analyse traffic, and improve user experience.

You may control or disable cookies through your browser settings.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page.

Continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.


Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: contact@lomoservice.uk
Phone: +44 7735 311761
Website: https://lomoservice.uk